Frame the decision
We identify the task, trusted sources, exceptions and the level of autonomy that creates real value.
AI agents for business
Automate real workflows with controlled AI agents.
An AI agent is a software system that can understand a goal, use authorized data and tools, then prepare or execute an action under controlled rules.
We develop agents that support everyday work: customer service, operations, document research, request qualification and workflow orchestration.
What we build
A useful, controlled and measurable system.
- Agents connected to your CRM, ERP, documents and APIs
- Augmented search, qualification and action preparation
- Built-in permissions, logs and human approval
- Testable prototypes before production rollout
Our approach
From business need to an operable system.
Connect the context
The agent can access only the data, tools and functions it needs, through explicit permissions.
Evaluate before release
Business scenarios measure answer quality, errors and behaviour in edge cases before deployment.
FAQ
Questions before getting started.
Why work with a Paris agency on an AI project?
Proximity makes workshops with business teams easier and supports solutions designed around the French market and European data-protection requirements.
How is an AI agent different from a traditional chatbot?
A chatbot primarily answers messages. An AI agent can reason about a goal, consult authorized sources, use tools such as a CRM and prepare end-to-end actions.
How do you build an AI agent for customer service?
We start with customer intents, trusted answer sources and escalation rules. A prototype is then evaluated on anonymized real conversations before it connects to sensitive actions.
A process ready to be transformed?
Tell us the context. We will identify the first useful prototype.